Aurionpro is an IT Product and Services based MNC which Employees more than 2600 domain and technology experts across North America, Asia and Europe, UAE. We help enterprises to embrace Digital Transformation across Banking, Mobility, Payments and Government sectors through a platform led approach. We are CMMI level organization and Excellent place to work Certified.
Aurionpro caters to a host of clients across BFSI, Telecom ,Digital Solutions for Government and Logistics industry.
To know more about the organization you may go through the company website - www.aurionpro.com or feel free to speak to me.
Job Description
Technical Support Answer user support tickets via phone, email, or helpdesk tools diagnose and fix hardware, software, and basic network faults.
Setup Installation Unbox, configure, and image laptopsdesktops WindowsmacOS with standard corporate applications and security tools.
Peripherals Management Troubleshoot printers, scanners, IP phones, monitors, and connection cables.
User Administration Assist with basic Active Directory and Microsoft 365Google Workspace account creations, password resets, and access permissions.
Documentation Log all issues, steps taken, and final fixes accurately in the IT ticketing system.
Asset Tracking Maintain inventory records of IT hardware and accessories.
📌 IT Helpdesk (Mumbai)
🏢 Aurionpro Solutions
📍 Mumbai
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