Degree : Any degree must be completed

Job Summary

We are looking for a qualified and customer-oriented Front Desk Executive to manage reception activities, patient coordination, appointments, and front-office operations. The candidate will be responsible for providing a welcoming experience to patients and ensuring smooth coordination between patients, doctors, counsellors, and internal departments.

Key Responsibilities

- Welcome and greet patients, attendants, and visitors professionally.
- Handle patient registration, appointments, enquiries, and follow-ups.
- Manage incoming and outgoing calls and provide accurate information.
- Coordinate doctor consultations, scans, procedures, and appointments.
- Maintain patient records, registration details, and required documentation.
- Guide patients to the appropriate department, doctor, or counsellor.
- Coordinate with Counsellors, Doctors, Nurses, Lab, Pharmacy, and Administration teams.




- Handle billing-related coordination and payment follow-ups when required.
- Maintain daily reports, appointment records, and front-office documentation.
- Ensure the reception area is clean, organized, and professionally maintained.
- Handle patient concerns politely and escalate issues to the concerned authority when required.
- Support patient feedback and service-quality initiatives.
- Follow hospital policies, SOPs, uniform, grooming, attendance, and professional conduct requirements.
- Maintain confidentiality of patient and organizational information.
- Perform other front-office and administrative duties assigned by the reporting manager.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front office executive (Selaiyur)
🏢 Iswarya Health
📍 Selaiyur