We are looking for a clear and empathetic communicator to join our customer support team in Gurgaon. In this role, you will handle incoming customer queries, resolve issues efficiently, and ensure a smooth service experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Troubleshoot and resolve customer complaints with effective solutions.
- Maintain accurate records of customer interactions and feedback in the CRM system.
- Collaborate with internal teams to escalate and resolve complex issues.
Requirements & Qualifications
- Education: 10+2 (PUC) or Bachelor's Degree in any field.
- Language Skills: Proficiency in Kannada and English is required (Hindi is a plus).
- Experience: Freshers to 2 years of customer support or call center experience.
- Location: Candidates residing in Gurgaon or Delhi only.
- Basic computer proficiency and solid communication skills.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Customer Support Kananda (India)
🏢 Redcliffe labs
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.