Academic Pre-Sales Executive – Demo Scheduling & Demo Done

Role Objective

The primary responsibility is to contact prospective parents/students, qualify the lead, create interest in the course, and successfully schedule and confirm an online demo session with the academic/demo team.

The executive is not responsible for closing the course sale. Their KPIs are primarily:

Quality Leads → Qualified Conversations → Demo Scheduled → Demo Attended / Demo Done

Key Responsibilities

- Make outbound calls to parents/students in USA, UK and Australia.
- Contact leads provided through the company's CRM/data system.
- Understand the student's basic academic requirements.
- Create interest in the relevant course/program.
- Explain the purpose and benefits of the demo session.
- Identify suitable date/time based on the parent's availability.
- Schedule the demo with the academic team.
- Confirm the parent's email/phone and demo details.
- Send demo confirmation.
- Follow up with parents before the scheduled demo.
- Reschedule missed/cancelled demos.
- Maintain accurate CRM records.
- Update lead disposition after every call.
- Ensure maximum conversion from Demo Scheduled → Demo Done.
- Coordinate with the academic/demo team to ensure scheduled demos are attended.

Required Skill Sets

1.



Spoken English - Mandatory

The candidate must be comfortable speaking with:

- US parents
- UK parents
- Australian parents

Should have:

- Clear pronunciation
- Good fluency
- Neutral/international communication style
- Good listening ability
- Confidence on the phone
- Professional tone

Accent should not be the primary hiring criterion; clarity, comprehension and natural communication are more important.

2. Pre-Sales Ability

The candidate must be able to:

- Create curiosity
- Identify the parent's requirement
- Explain the value of attending a demo
- Build trust quickly
- Handle basic objections
- Secure a convenient demo slot The objective is not to sell the course.

The objective is:

"Get the parent interested enough to attend the demo."

Salary & Benefits:

* ₹10,000 – ₹15,000 per month depending on experience and performance.

* Unlimited opportunities to earn incentives

* 24/7 support setting

* Transparent work culture

Work Location : Kolkata, West Bengal

Apply Today!

Email: [email protected]

Call/WhatsApp: +91-XXXXXXXXXX

Website: www.bigiora.com

Job Types: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Academic Pre-Sales Executive – Demo Scheduling & Demo Done (India)
🏢 Bigiora
📍 India