About the Role

We are looking for customer-focused professionals to join our International Customer Service / US Process team.

The role involves assisting international customers, understanding their concerns, providing accurate information, and ensuring a smooth customer experience. Candidates with prior International Voice / Customer Service / BPO experience are encouraged to apply.

Eligibility

- HSC / Graduate or equivalent qualification
- 1–3 years of experience in International Customer Service / International Voice Process / BPO
- Candidates with US process or US Healthcare experience will be preferred
- Good verbal and written English communication
- Comfortable handling customer calls and resolving queries
- Good listening and problem-solving skills
- Ability to multitask and work in a customer-focused environment
- Willingness to work in rotational shifts

Preferred Experience

Candidates with experience in any of the following will be preferred:

- US Healthcare Customer Service
- Medical Billing
- Claims Processing
- Patient Support
- Provider Support
- Revenue Cycle Management
- International Voice Process
- International Customer Support
- BPO / Customer Service

Shift & Working Days

- 5 Days Working
- 2 Rotational Week Offs
- Rotational Shifts
- 24/7 operational process
- No midnight shifts




- Candidates should be comfortable with rotational working hours

Salary

Attractive salary with a decent hike based on the candidate's current compensation and experience.

Final compensation will be discussed during the selection process.

Note: No transportation facility is provided by the company.

What We’re Looking For

We are looking for candidates who are:

- Customer-oriented and professional
- Confident in English communication
- Comfortable speaking with international customers
- Patient and good at understanding customer concerns
- Able to handle calls and resolve queries effectively
- Willing to learn and grow within the organization

Why Consider This Chance?

- International customer service exposure
- Stable 5-day working schedule
- 2 rotational week offs
- Opportunity to work with an international customer base
- Suitable for candidates looking to build their career in International BPO / Customer Service

Interested candidates can walk in for an interview and discuss the opportunity with our hiring team.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Experience:

- International Process: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Customer Service Executive | US Process (India)
🏢 Narith Business Solutions
📍 India