15 Aug
|
Sky Ward Uni Sol
|
India
15 Aug
Sky Ward Uni Sol
India
Absolutely. Here’s a qualified **Dispatch Executive / Dispatcher – Logistics** job description you can use for a CV, job posting, or interview preparation.
# Logistics Dispatcher – Job Description
### Job Title: Logistics Dispatcher / Dispatch Executive
### Job Summary
Responsible for coordinating and managing daily dispatch operations to ensure shipments are picked up and delivered safely, accurately, and on time. The role involves coordinating with drivers, customers, carriers, warehouses, and internal teams while monitoring shipments and resolving delivery-related issues.
### Key Responsibilities
* Coordinate daily pickup and delivery schedules.
* Assign loads and routes to drivers and carriers.
* Communicate with drivers regarding pickup and delivery instructions.
* Track shipments and provide real-time updates to customers and internal teams.
* Monitor driver availability, routes, delays, and delivery status.
* Coordinate with warehouses, shippers, receivers, and transportation partners.
* Handle delays, breakdowns, missed appointments, and other dispatch issues.
* Maintain accurate records of shipments, delivery appointments, and driver information.
* Prepare and verify dispatch documents, including rate confirmations, bills of lading, PODs, and delivery paperwork.
* Follow up with drivers to collect Proof of Delivery (POD) and other required documents.
* Update Transportation Management Systems (TMS), spreadsheets, or dispatch software.
* Ensure shipments are delivered according to customer requirements and scheduled appointments.
* Communicate professionally with customers and resolve service-related concerns.
* Monitor compliance with company policies and transportation regulations.
* Coordinate with operations and management to improve delivery efficiency and reduce delays.
### Required Skills
* Strong communication and coordination skills.
* Good knowledge of logistics and transportation operations.
* Ability to multitask and work under pressure.
* Strong problem-solving and decision-making abilities.
* Good knowledge of MS Excel and logistics/TMS software.
* Ability to communicate effectively with drivers, customers, and carriers.
* Strong time-management and organizational skills.
* Attention to detail.
### Key Performance Areas
* On-time pickup and delivery.
* Efficient driver and route coordination.
* Accurate shipment tracking and documentation.
* Customer satisfaction.
* Quick resolution of transportation issues.
* Effective communication with drivers and carriers.
Pay: ₹20,558.76 - ₹35,527.11 per month
Benefits:
- Flexible schedule
- Food provided
- Paid time off
Work Location: In person
📌 Dispatcher (India)
🏢 Sky Ward Uni Sol
📍 India