Your role at Dynatrace

The Senior QA Engineer for Salesforce Sales Cloud is responsible for ensuring the quality and stability of Salesforce applications, integrations, and customizations. This role requires deep knowledge of Salesforce clouds, data models, and automation frameworks.

Key Responsibilities

- Own end-to-end QA for Salesforce CPQ covering the full Quote-to-Cash lifecycle
- Perform functional, regression, API, and end‑to‑end testing across Salesforce environments.
- Design and execute test strategies for Salesforce features, including custom objects, Apex classes, Lightning components, and integrations.
- Validate data flows between Salesforce and external systems including NetSuite, Dell Boomi, and Varicent.
- Design, build, and maintain automated regression, sanity, and smoke test suites using ACCELQ; expand automation coverage independently without waiting for direction.
- Leverage AI tools — Microsoft Copilot, Claude, and Slackbot AI — for test case generation, test plan creation, test data preparation, defect summarization, and root cause analysis.
- Work closely with Salesforce developers, admins, and product owners to understand business requirements; ask the right questions during grooming to surface ambiguities and risks before development begins.
- Participate actively in sprint ceremonies — grooming, planning, retrospectives — contributing quality perspective, challenging incomplete requirements, and ensuring testability is considered from the start.
- Troubleshoot defects, perform root‑cause analysis, and ensure timely resolution.
- Support UAT cycles, guide business testers, and ensure compliance with Salesforce best practices and release management processes.

What will help you succeed

Required Skills & Experience

- 5+ years of QA experience, with 3+ years focused on Salesforce CPQ.
- Strong understanding of Salesforce Sales Cloud and CPQ, including the full Lead-to-Cash process: Lead, Chance, Quote, Order, Contract, Billing, and Revenue Recognition.
- Experience testing Apex, Lightning Web Components (LWC), Flows, and Process Builder.
- Hands-on experience with ACCELQ (strongly preferred) or comparable Salesforce automation tools such as Selenium, Playwright, or Provar.
- Strong knowledge of REST/SOAP APIs and tools like Postman.
- Proficiency in SOQL/SOSL for data validation.
- Experience with Agile/Scrum methodologies.

Preferred / Good‑to‑Have Skills





- Hands-on experience with ACCELQ (strongly preferred); familiarity with its Salesforce-specific automation capabilities, test data management, and execution dashboards.
- Experience with Salesforce Billing and Revenue Cloud, given the team roadmap.
- API testing experience using Bruno or equivalent tools such as Postman.
- Familiarity with Salesforce Scale Center for performance analysis and understanding of middleware platforms (MuleSoft, Boomi, Informatica Cloud).
- Experience working across a broader business application ecosystem: NetSuite ERP, SAP SuccessFactors, Varicent.
- Understanding of CI/CD pipelines for Salesforce deployments.
- Salesforce CPQ Specialist, Administrator, or Platform App Builder certification.

- Ability to translate business requirements into testable user stories; self-starter who ramps on new modules independently.
- Strong communication skills for working with admins, developers, and product owners.
- Knowledge of OAuth, SSO, and identity management in Salesforce environments.

Why you will love being a Dynatracer

- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Equal Employment OpportunityShort Description

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic.



We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

AI-driven workflows

Use AI as your daily teammate to automate tasks and focus on what matters.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

📌 Senior QA Engineer for Salesforce Sales Cloud (Bengaluru)
🏢 Dynatrace
📍 Bengaluru