Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Technical Architecture
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to tailor features according to evolving business requirements. The role includes managing software releases and maintaining system stability to ensure seamless operation. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while preserving system compatibility and optimal performance. Collaboration with different teams to address challenges and implement enhancements is a key part of daily activities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the design and implementation of scalable technical solutions within the Salesforce ecosystem.
- Facilitate knowledge sharing and mentoring within the team to foster professional growth.
- Coordinate with stakeholders to gather requirements and translate them into technical specifications.
- Monitor system performance and proactively identify areas for improvement to enhance user experience.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Technical Architecture.
- Robust understanding of cloud-based application frameworks and integration techniques.
- Experience with API management and low-code development platforms.
- Ability to design and implement scalable and maintainable technical solutions.
- Familiarity with release management processes and system stability best practices.
- Excellent problem-solving skills with a focus on cross-team collaboration.
Additional Information:
- The candidate should have minimum 7 years of experience in Salesforce Technical Architecture.
- This position is based at our BDC14A - STPI office.