Chennai, Tamil Nadu
Job Summary

Job Description : • Microsoft 365 technical certifications preferred. \\r\\n• Microsoft Entra, Security, Messaging, or Collaboration certifications are highly desirable.

Job Summary : Designs, implements, administers, and optimizes Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Power Platform, and Entra ID. Provides technical leadership for collaboration, messaging, productivity, and identity platforms while ensuring secure, scalable, and highly available services that support business operations, workforce productivity, governance, and compliance requirements.

Key Responsibilities

Job Responsibilities : • Design, implement, and optimize Microsoft 365 services and platform capabilities across the enterprise. • Administer and support Microsoft 365 workloads including Exchange Online, Teams, SharePoint Online, OneDrive, Power Platform, and Entra ID. • Provide Tier 3 operational support and serve as the escalation point for complex messaging, identity, collaboration, and productivity platform issues. • Ensure all production changes comply with established lifecycle management, risk management, and change control processes. • Design and implement secure Microsoft 365 solutions aligned with business, security, regulatory, and compliance requirements. • Configure and maintain identity services including Entra ID, hybrid identity, Conditional Access, multifactor authentication, and authentication integrations. • Administer Exchange Online, including mail flow, transport rules, messaging security, and hybrid connectivity. • Develop and maintain governance, security, compliance, retention, and information protection policies across Microsoft 365 services. • Partner with security, infrastructure, application, and business teams to design and deliver integrated collaboration and productivity solutions. • Develop automation solutions using PowerShell, Microsoft Graph API, and other Microsoft 365 administration tools to improve operational efficiency. • Monitor platform performance, service health, capacity,



and adoption trends; recommend and implement service improvements. • Mentor engineers and administrators on Microsoft 365 technologies, best practices, and operational procedures. • Participate in architecture reviews and contribute to Microsoft 365 platform strategy and roadmap planning. • Develop and maintain technical documentation, standards, operational procedures, and support knowledge articles. • Drive continuous improvement initiatives that enhance platform reliability, security, usability, and operational effectiveness.

Skill Requirements

Skill Requirement : • 7+ years of infrastructure, platform, or systems engineering experience. • 5+ years of hands-on Microsoft 365 engineering and administration experience. • Extensive experience administering and supporting Microsoft 365 services, including: o Exchange Online. o Microsoft Teams. o SharePoint Online. o OneDrive for Business. o Microsoft Power Platform. o Microsoft Entra ID. • Strong experience with Microsoft 365 tenant administration, licensing, user lifecycle management, and governance. • Experience administering Exchange Online, including mail routing, transport rules, retention policies, and messaging security. • Experience managing Microsoft Teams policies, governance, collaboration services, and user enablement. • Strong experience with Microsoft Entra ID, including: o Hybrid Identity. o Conditional Access. o Multifactor Authentication (MFA). o Identity Governance. o Group and Access Management. • Experience implementing and supporting Microsoft security and compliance capabilities, including: o Microsoft Purview. o Data Loss Prevention (DLP). o Sensitivity Labels. o Information Protection. o Retention and eDiscovery solutions. • Strong PowerShell scripting and automation experience.



• Experience leveraging Microsoft Graph API and automation frameworks to support platform administration and reporting. • Experience integrating Microsoft 365 services with Active Directory and hybrid identity environments. • Strong troubleshooting and root cause analysis skills within large-scale Microsoft 365 environments. • Experience supporting enterprise-scale Microsoft 365 environments with high availability and security requirements. • Working knowledge of version control systems such as Git and GitHub. Preferred • Experience with Microsoft Defender for Office 365 and Microsoft Defender XDR. • Experience supporting Microsoft Copilot for Microsoft 365 deployments and governance. • Experience with Power Automate, Power Apps, and Power BI administration. • Experience supporting global or multi-tenant Microsoft 365 environments. • Relevant Microsoft certifications, including: o Microsoft 365 Certified: Enterprise Administrator Expert. o Microsoft Certified: Identity and Access Administrator Associate. o Microsoft Certified: Messaging Administrator Associate.

Other Requirements

Other Requirement : • Excellent verbal and written communication skills. • Strong analytical, troubleshooting, and problem-solving capabilities. • Ability to lead technical initiatives and influence solution decisions across multiple teams. • Robust customer-service orientation with attention to detail. • Ability to manage multiple priorities in a fast-paced enterprise environment. • Ability to work independently while collaborating effectively within cross-functional teams. • Demonstrated commitment to continuous learning and professional development. • Strong organizational, documentation, and knowledge-sharing skills. • Ability to communicate effectively with both technical and non-technical stakeholders.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

📌 Track Lead - Microsoft 365 Administration (Chennai)
🏢 HCLTech
📍 Chennai