Customer Support Executive (Voice Process)

Location: Coimbatore, Tamil Nadu
Industry: BPO / Customer Support
Experience: 0–2 years
Salary: ₹15,000–₹22,000 per month (based on experience)
Employment Type: Full-Time, In office

Job Summary

We are hiring a Customer Support Executive to handle inbound and outbound customer calls, resolve queries and ensure a positive customer experience for the assigned process.

Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Address customer queries, complaints and requests promptly.
- Log calls and update customer interactions in the CRM or system.
- Follow defined process and quality guidelines for calls.
- Escalate unresolved issues to the appropriate team or supervisor.




- Meet daily and monthly targets for call handling and resolution.
- Maintain professionalism and up-to-date product or process knowledge.

Requirements

- 12th pass/Any Graduate; freshers may apply.
- Good communication skills in Tamil and English; Hindi is an advantage.
- Basic computer knowledge and typing skills.
- Customer-oriented approach and patience when handling queries.
- Willingness to work in rotational shifts.
- Ability to work under performance targets.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Support Executive (Voice Process) (India)
🏢 V Support Jobs
📍 India