Senior Relationship Manager – NEXA Car Sales

Company: George Maijo Automobiles – Maruti Suzuki NEXA
Department: Sales
Job Type: Full-time
Location: Kochi, Kerala

Job Summary

George Maijo Automobiles, an authorized Maruti Suzuki NEXA dealership, is looking for an experienced and result-oriented Senior Relationship Manager to join our Sales Team.

The Senior Relationship Manager will be responsible for achieving sales targets, managing high-value customer relationships, converting leads into bookings and sales, and ensuring an excellent customer experience throughout the vehicle purchase journey.

Key Responsibilities

- Achieve assigned monthly and annual sales targets.
- Handle customer enquiries and manage the complete sales process from enquiry to vehicle delivery.
- Identify customer requirements and recommend suitable NEXA models and variants.
- Generate new leads through referrals, networking, digital enquiries, and other sources.
- Follow up effectively with prospective customers and maximize lead conversion.
- Conduct product presentations and vehicle demonstrations.
- Arrange and coordinate test drives.
- Explain pricing, finance, insurance, exchange options, offers, and other value-added services.
- Build and maintain strong relationships with customers and generate repeat/referral business.
- Maintain accurate customer and lead information in the CRM.
- Monitor sales pipeline, follow-ups, bookings, and pending deliveries.
- Coordinate with Finance, Insurance, Exchange, Accessories, and Delivery teams.
- Handle customer concerns professionally and ensure high customer satisfaction.
- Stay updated on NEXA products, features, offers, competitor products, and market trends.
- Support and guide junior Sales Executives and Relationship Managers when required.
- Participate in showroom events, promotional activities, and customer engagement initiatives.




- Prepare and share sales-related reports with the Sales Manager.

Requirements

- Bachelor's degree or equivalent qualification preferred.
- 2–5 years of experience in automobile sales, retail sales, or customer relationship management preferred.
- Experience in automobile dealership sales will be an advantage.
- Strong communication, negotiation, and customer-handling skills.
- Proven ability to achieve and exceed sales targets.
- Strong lead conversion and follow-up skills.
- Good knowledge of MS Office and CRM systems.
- Valid driving license preferred.
- Willingness to work in a target-driven and customer-facing environment.

Key Skills

- Automobile Sales
- Customer Relationship Management
- Lead Generation & Conversion
- Sales Negotiation
- Customer Handling
- Follow-up & Pipeline Management
- Target Achievement
- Team Coordination
- Product Presentation
- CRM Management

Compensation & Benefits

- Competitive salary based on experience.
- Attractive performance-based sales incentives.
- Additional incentives for target achievement.
- Product and sales training.
- Career growth opportunities.
- Opportunity to work with the NEXA brand and develop a long-term career in automobile sales.

Ideal Candidate

The ideal candidate should be confident, professionally presented, customer-focused, target-oriented, and passionate about automobile sales. Candidates with a proven track record of achieving sales targets and building robust customer relationships will be preferred.

How to Apply

Interested candidates can apply through Indeed or connect through +91-XXXXXXXXXX with their updated resume.

Join George Maijo Automobiles – NEXA and take the next step in your automobile sales career.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off

Work Location: In person

📌 Senior Relationship Manager (India)
🏢 GEORGE MAIJO AUTOMOBILES
📍 India