FOR OUR US CLIENT: WORK LOCATION: NAVI MUMBAI TURBHE : US SHIFT (6.30 P.M. TO 3.30 A.M. )MON - FRI

The Business Development & Project Operations Specialist is a multi‑functional role responsible for supporting core revenue‑generating activities and ensuring operational excellence across client‑facing projects.

This position combines structured project management, client onboarding, and RFP/proposal development with proactive lead‑generation and business development outreach to targeted industries, including small and regional banks, credit unions, hospital systems, dental practices, and other organizations on the company’s target account list.

Essential Duties & Responsibilities (MANDATORY EXPERIENCE) US REGION

- Project Management — Coordinate internal and external project activities; maintain timelines, deliverables, and documentation; support cross‑functional communication to ensure successful execution.
- Client Onboarding — Assist with onboarding processes for new clients, including preparation of materials, scheduling, documentation, and transition into active engagement.
- RFP & Proposal Development — Draft, organize, and support submission of RFP responses and proposals; collaborate with internal subject matter experts to ensure accuracy, compliance, and competitive positioning.
- Lead Generation — Identify, research, and qualify prospective clients within defined target segments; maintain accurate records of outreach and qualification activities.




- Outbound Outreach & Appointment Setting — Conduct cold calls and other outbound communication to schedule introductory meetings and support pipeline development.
- Business Development Support — Maintain CRM data, track outreach metrics, support follow‑up activities, and assist in nurturing early‑stage opportunities.
- Presentation & Collateral Development — Create, update, and maintain sales presentations, marketing collateral, and supporting materials on a regular basis to ensure alignment with current offerings and messaging.

Required Qualifications

- Demonstrated experience in project coordination, sales support, business development, or related functions.
- Strong verbal and written communication skills, including comfort with outbound calling and professional correspondence.
- Ability to manage multiple priorities and deadlines in a dynamic environment.
- Proficiency in organizing and drafting proposals, RFP responses, and client‑facing materials.
- Familiarity with financial services, BPO or healthcare industries preferred.

Competencies

- Attention to Detail — Ensures accuracy and completeness in documentation and communication.
- Organization — Manages multiple tasks and deadlines effectively.
- Professional Communication — Communicates clearly with internal teams and prospective clients.
- Initiative — Proactively identifies opportunities and takes action to support business development.
- Collaboration — Works effectively with cross‑functional teams to support operational and sales objectives.

Job Type: Full time

Pay: ₹70,000.00 - ₹1,200,000.00 per month

Benefits:

- Commuter assistance
- Food provided
- Provident Fund

Work Location: In person

📌 Business Development & Project Operations Specialis (Turbhe Kh.)
🏢 Expertsource
📍 Turbhe Kh.