We are hiring Inbound Telecallers. Freshers are welcome to apply! This role involves handling incoming calls from customers, resolving their queries, and ensuring a high level of customer satisfaction. If you have good communication skills and a positive attitude, we would love to have you on our team.
Key Responsibilities:
Answer incoming customer calls in a qualified and courteous manner
Listen to customer queries and provide accurate and prompt responses
Maintain and update customer records in the system
Escalate complex issues to the appropriate department when necessary
Follow communication scripts and procedures provided by the company
Maintain call logs and reports as required
Meet daily call handling targets and quality standards
Provide excellent customer service and build rapport with callers
Eligibility Criteria:
Minimum 10th/12th pass; Graduation preferred
Freshers are encouraged to apply
Strong verbal communication skills in Language
Basic computer knowledge is required
Good listening skills and a polite, customer-focused attitude
Willingness to learn and adapt in a fast-paced environment
What We Offer:
On-the-job training for freshers
Fixed salary with performance incentives
Supportive and team-oriented work culture
Opportunity for growth and career advancement
Flexible or fixed working hours depending on shift availability
How to Apply:
Send your resume to [ (phone hidden)].
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹25,000.00 per month Plus incentives
Day shift
Work Location: nagercoil
Pay: ₹144,000.00 - ₹300,000.00 per year
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Required)
Work Location: In person
📌 Inbound Telecaller and Business analyst (Nagercoil)
🏢 truex
📍 Nagercoil
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