Job Summary:
A Cafe Manager oversees the daily operations of a café, ensuring excellent customer service, efficient staff management, food and beverage quality, and profitability. They create a welcoming environment for customers while maintaining high operational standards.
Key Responsibilities:
- Manage daily café operations and ensure smooth service.
- Supervise, train, and schedule café staff.
- Provide excellent customer service and resolve customer complaints.
- Monitor food and beverage quality standards.
- Manage inventory, order supplies, and control stock levels.
- Handle cash transactions, budgeting, and sales reporting.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop marketing and promotional activities to increase sales.
- Monitor expenses and improve profitability.
- Maintain cleanliness and organization throughout the café.
Required Skills:
- Leadership and team management.
- Strong communication and customer service skills.
- Problem-solving and decision-making abilities.
- Basic financial and inventory management knowledge.
- Time management and multitasking skills.
- Knowledge of food safety and hygiene standards.
Qualifications:
- High school diploma or equivalent (Bachelor's degree in Hospitality or Business is an advantage)
- Experience in café, restaurant, or hospitality management.
- Knowledge of point-of-sale (POS) systems and basic computer skills.
Working Conditions:
- Flexible shifts, including weekends and holidays.
- Fast-paced environment requiring standing for long periods.
Pay: ₹20,000.00 - ₹40,000.00 per month
Advantages:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Paid time off