FRONT OFFICE EXECUTIVE

ROLES AND RESPONSIBILITES

- Greet and assist patients and visitors with a warm and professional manner.
- Handle patient registration.
- Coordinate with doctors, nursing staff, and other departments for smooth patient flow
- Collect consultation and other service payments; manage billing queries.
- Ensure the cleanliness of the front desk and waiting area.
- Follow the schedule of appointments and follow-up, ensuring adherence to process and systems and smooth flow of patients in the OPD
- Collate data on doctor adherence to OPD schedule, send to the respective supervisors
- Collect feedback from patients and patient attendants.
- Maintain confidentiality of patient information at all times.
- Directing patient and patient parties to the right place and right doctor

Qualification: Any Degree

Experience: Minimum 1 year of experience in healthcare industry

Kindly share your updated cv to [email protected]

Job Type: Full time

Work Location: In person

📌 Front Office Trainee (Kottayam)
🏢 MGDM Kangazha Hospital
📍 Kottayam