- Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires
- Scheduling appointments for patients
- Maintaining records and accounts of patients
- Assisting patients in filling medical forms
- Processing different payments for patients
- Transcribing physician notes
- Answering multi-line phone and transferring calls to direct and departments
- Maintaining the confidentiality of patient and doctor's information
- Preparing customer bills and specimen labels for the next day's patient
- Keeping track of office supplies, inventories and placing orders as necessary
- Ensuring maintenance of the reception area
- Updating patient insurance information