Job Title: FIRST LINE MANAGER (FLM) L2
City: Pune
State/Province: Maharashtra
Posting Start Date: 8/11/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
As a team leader, candidate is responsible for supporting & managing team, client, BAU activities and support senior manager in audits etc. Candidate is also responsible to answer client on escalations, place relevant controls. Monitoring activities for multiple locations and ensuring the targets are met as per agreed SLAs.
Manages a team of up 25-30 associates
Good accounting knowledge and strong communication skills
Hands on experience in SAP, Concur and Esker will be value added
Must have managed PTP team at least for 2 years and activities like PO and NonPO invoice processing, TnE claims, GRIR, credit postings, vendor reconciliation and management, payment run etc.
Implement best practices to enhance accuracy and reduce errors in the process
Create and maintain tracking reports in relation to performance
Monitor team performance against key business metrics like Productivity, Accuracy, Project Baseline Targets, Quality Score, QC Accuracy, Staff Utilization
Accountable to provide timely and efficient service to clients; review the operations and take proactive measures to avoid escalations, ensure team understands how to leverage resources to address issues, and delegate workload across the leadership team.
Calibrate with the quality team to ensure consistent delivery of quality assurance, creating and maintaining performance reporting
Address client escalations promptly and professionally.
Ability to conduct error analysis, identify process gaps and share process improvement ideas
Mandatory Skills: Invoice to Pay(Transactional Accounting) .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
📌 FIRST LINE MANAGER (FLM) (Pune)
🏢 Wipro
📍 Pune