- Provide excellent customer service and ensure customer satisfaction.
- Handle customer queries, complaints, and service requests accurately and within the required timelines.
- Cross-sell banking products such as loans, insurance, debit/credit cards, and investment products.
- Build and maintain robust relationships with existing customers.
- Achieve monthly sales and business targets set by the bank.
- Ensure compliance with RBI regulations and DCB Bank policies.
- Maintain branch operations, documentation, and KYC records.
- Coordinate with branch staff to deliver a smooth customer experience
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Work Location: In person
📌 Customer Service Manager (Nagpur)
🏢 Naukari Point
📍 Nagpur
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