Senior Executive - Billing Operations Location: BangaloreReporting to: Senior Manager – Order to CashAbout the RoleThe Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.Key ResponsibilitiesBilling OperationsGenerate customer invoices accurately and on time.Validate supporting documents before billing.Verify pricing, taxes, discounts and approvals.Process recurring and milestone-based billing.Prepare debit notes and credit notes.Ensure GST-compliant invoicing.Billing ValidationReview:Customer contractsPurchase OrdersWork OrdersBilling milestonesRate cardsCustomer master dataEnsure no billing errors prior to invoice generation.Customer CoordinationCoordinate invoice revisions where required.Share invoice copies and supporting documents.Support customer onboarding for billing.Support in collections follow upInternal CoordinationPartner with:SalesAccount ManagersProduct teamsAccounts Receivableto resolve billing exceptions.Revenue SupportIdentify uninvoiced transactions.Monitor pending billings.Escalate revenue leakage risks.Ensure all completed services are invoiced.ComplianceMaintain complete documentation for:ContractsApprovalsAudit requestsSkills RequiredStrong understanding of invoicingKnowledge of GSTExcellent attention to detailStrong Excel skillsERP experience (Zoho preferred)Valuable communication skillsAbility to coordinate with multiple stakeholdersStrong process orientationPreferred QualificationsB.Com / M.Com / MBA Finance 2–5 years of billing or finance operations experienceExperience in SaaS, consulting or services industry preferred