15 Aug
|
Vibrium.ai
|
New Delhi
15 Aug
Vibrium.ai
New Delhi
Location: Hyderabad or GurgaonExperience: 6 to 10 yearsEmployment Type: Full-timeAbout VibriumVibrium.Ai is an Agentic AI company building India’s first Fully Autonomous Worker platform. Our digital workers help enterprises acquire, serve, and retain customers across voice, WhatsApp, and other digital channels.We are live with 40+ enterprise clients, including Fortune 500 companies across BFSI, insurance, fintech, FMCG, and digital commerce. Vibrium is profitable, at $1M ARR, and has active deployments across India, Europe, and the US.WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM: https://forms.Gle/ufSkeLxNeqppFhGs5Role OverviewWe are looking for a senior, hands-on Technical Project Manager who can independently lead complex enterprise AI implementations from commercial handover to production go-live, stabilization, and adoption.This is not a project coordination role. You will own delivery outcomes, client confidence, timelines, solution readiness, and cross-functional execution across Product, Engineering, AI, QA, Sales, and Customer Success.You will manage multiple enterprise deployments involving APIs, data integrations, conversational AI workflows, voice and WhatsApp channels, testing, security reviews, and production rollouts.What You Will OwnEnterprise Implementation and DeliveryOwn the complete implementation lifecycle, from post-sales discovery and solution design through UAT, go-live, stabilization, and handoverTranslate commercial commitments and client requirements into clear project plans, technical workstreams, milestones, owners, and acceptance criteriaEstablish delivery governance covering timelines, dependencies, risks, escalation paths, and decision-makingEnsure every deployment has a clearly defined scope, success metrics, test plan, rollout plan, and production-readiness checklistManage multiple enterprise implementations simultaneously without compromising delivery qualityClient and Stakeholder LeadershipAct as the primary delivery owner and senior point of contact for enterprise clientsLead implementation kick-offs, governance reviews, UAT discussions, issue-resolution calls, and executive status updatesSet realistic expectations, manage scope changes, and identify risks before they affect timelines or client confidenceConvert ambiguous client requirements into structured decisions and executable action plansBuild trusted relationships with business, technology, operations, security, and leadership stakeholdersTechnical Program ManagementCoordinate integrations involving APIs, webhooks, client systems, data pipelines, telephony, WhatsApp, authentication,
and enterprise security requirementsWork closely with Product, Engineering, AI, QA, and client technology teams to resolve technical dependenciesUnderstand system architecture and integration flows well enough to challenge assumptions, identify gaps, and drive decisionsLead environment readiness, integration testing, UAT, production deployment, and post-launch monitoringEnsure defects and production issues are prioritized based on business impact, with clear ownership and resolution timelinesDelivery Quality and GovernanceBuild and maintain project plans, RAID logs, dependency trackers, decision logs, UAT trackers, and go-live checklistsDefine project-level success metrics covering timelines, solution quality, adoption, usage, and business outcomesBuild and standardize Vibrium’s end-to-end delivery process, from sales handover through go-live and stabilizationCreate reusable stage gates, templates, ownership structures, and escalation processes that improve delivery speed and qualityConduct delivery retrospectives and apply the learnings to future implementationsEscalate risks with clarity, supporting evidence, business impact, and recommended actionsCommercial and Product AlignmentEnsure delivery remains aligned with the signed scope, commercials, assumptions, and client commitmentsIdentify scope expansion, customization requirements, and potential change requests earlyProvide structured product feedback based on recurring client requirements and implementation challengesPartner with Sales and Customer Success to support adoption, renewals, and expansion opportunitiesWhat We Are Looking For6 to 10 years of experience in technical project management, enterprise implementation, solutions delivery, or technology consultingAt least 3 years of experience independently owning complex enterprise or client-facing technology programsDemonstrated experience taking projects from requirements gathering to production go-liveStrong understanding of APIs, system integrations, data flows, workflows, SaaS platforms, cloud environments, and software delivery lifecyclesExperience managing UAT, production releases, defects, dependencies, change requests, and escalationsHands-on experience with project management and collaboration tools such as Jira, Confluence, Asana, Monday.Com,
or equivalentStrong working knowledge of Agile, Scrum, and hybrid delivery models, with the judgment to select the right approach for each implementationAbility to independently build and manage project plans, RAID logs, UAT trackers, release plans, and executive dashboardsStrong client presence with the ability to lead conversations involving business leaders, engineering teams, and senior executivesAbility to bring structure to ambiguous situations and drive teams towards clear decisionsStrong written communication, documentation, problem-solving, and stakeholder-management skillsAbility to manage several high-priority projects while maintaining attention to detailWillingness to be hands-on and take direct ownership of delivery outcomesPreferred ExperienceExperience delivering AI, Voice AI, conversational AI, workflow automation, SaaS, fintech, BFSI, insurance, or enterprise technology solutionsFamiliarity with LLM-based applications, conversational workflows, telephony platforms, WhatsApp integrations, and AI model testingExperience working with enterprise security, compliance, data privacy, and deployment requirementsExperience in a high-growth startup, product company, or technology consulting environmentTechnical or engineering education is preferred, but not mandatoryPMP, PRINCE2, Scrum Master, SAFe, or an equivalent project management certification is preferred, but not mandatoryHow Success Will Be MeasuredPercentage of projects delivered within agreed timelines and scopeTime taken from commercial closure to production go-liveQuality and production readiness of deploymentsReduction in unresolved dependencies, recurring defects, and delivery escalationsAdoption of standardized delivery processes and stage gates across projectsClient satisfaction and stakeholder confidenceAdoption and business outcomes achieved after go-liveQuality of project governance, documentation, and executive communicationWho Will Thrive in This RoleYou will thrive at Vibrium if you take ownership without waiting for follow-ups, communicate difficult issues early, and bring clarity to complex situations.You should be equally comfortable discussing an API dependency with an engineer, resolving a UAT concern with a client team, building a repeatable delivery process, and presenting a project risk to senior leadership. If you have led complex enterprise technology deployments and want to build the delivery engine behind a rapid-growing Agentic AI company, submit your application through this short form.WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM: https://forms.Gle/ufSkeLxNeqppFhGs5
📌 Senior Technical Project Manager, Ai Solutions (New Delhi)
🏢 Vibrium.ai
📍 New Delhi