Customer Success AssociateAbout the RoleWe are looking for a Client Success Associate who can help us manage and coordinate client operations after onboarding. This role is ideal for someone who enjoys communication, coordination, problem-solving, and working closely with teams and clients.At Magsum Solutions, we work on business consulting, operational restructuring, process improvement, and strategic growth projects. The Client Success Associate will play an important role in ensuring our client engagements are well-organized, professionally managed, and smoothly executed.This is not just a support role; we are looking for someone who can take ownership, maintain strong client relationships, and help drive operational efficiency internally. Key ResponsibilitiesClient CoordinationAct as a point of contact for clients after onboardingCoordinate meetings, follow-ups, and discussionsMaintain qualified communication with clientsEnsure clients receive timely updates and responses Project CoordinationTrack ongoing projects and timelinesCoordinate internally with analysts and leadership teamsFollow up on pending tasks and deliverablesHelp ensure projects move smoothly without delaysDocumentation & ReportingPrepare Minutes of Meeting (MOM)Maintain project trackers and status updatesOrganize client files and documentationSupport reporting and operational reviewsOperational SupportWork closely with Business Analysts and leadershipAssist in SOP and process coordinationHelp maintain structured workflows and reporting systemsSupport implementation tracking and internal coordination What We’re Looking ForGood communication and interpersonal skillsStrong follow-up and coordination abilityOrganized and detail-oriented approachBasic understanding of business operationsComfortable using Excel, Google Sheets, and PowerPointAbility to handle multiple tasks and deadlines Preferred Background1–3 years experience in:Client servicingOperations coordinationCustomer successProject coordinationConsulting supportFreshers with strong communication skills and a willingness to learn are also welcome to apply.What Makes This Role InterestingOpportunity to work directly with founders and leadershipExposure to business consulting and operational strategy projectsInvolvement in real business transformation assignmentsFast learning environment with high ownershipOpportunity to grow into operations and client management roles