Position Name: Trainer - Operational Talent Development

Experience: 3-5 Years

About Us

Ensemble Health Partners is the single solution for a frictionless revenue cycle. Founded in 2014, we set out to redefine what is possible in healthcare by empowering people to be the difference.

Today, Ensemble supports revenue cycle excellence for hundreds of hospitals across the United States. From talent to technology, we provide a comprehensive healthcare revenue cycle management solution that enables industry leaders to achieve sustained performance and measurable outcomes.

Ensemble Health Partners India, the company's Global Capability Center with its flagship facility in Hyderabad, serves as a hub for certified professionals supporting critical revenue cycle functions across the organization.

Position Summary

The Trainer is responsible for performing all training-related duties, including pre-class preparation, curriculum delivery, learner assessment, and post-training follow-up activities.

This role requires delivering training across multiple subjects, systems, learner groups, and formats, including classroom, virtual, one-on-one, and on-the-job training. The Trainer will be responsible for creating an engaging and impactful learning experience while providing ongoing support to associates beyond onboarding and new hire training.

Job Responsibilities

- Partner with the Training Manager to conduct Training Needs Analysis (TNA) and identify learning requirements across employee groups.
- Develop and update training content based on process changes, operational updates, and stakeholder inputs.
- Deliver training sessions for new hires and upskilling programs for existing associates across Revenue Cycle Management (RCM) functions, including:
- Medical Coding
- Charge Entry
- Accounts Receivable (AR)
- Payment Posting
- Other operational functions




- Utilize multiple training delivery methods, including classroom instruction, e-learning, virtual sessions, and on-the-job training.
- Assess trainee performance through evaluations, assessments, feedback sessions, and certification programs.
- Review training effectiveness and associate performance on a monthly basis.
- Conduct focus group discussions and monitor batch progress until operational productivity goals are achieved.
- Maintain training MIS reports and ensure proper documentation of all learning activities.
- Support bottom-quartile performance improvement initiatives through targeted training interventions.
- Conduct refresher training programs at defined intervals to reinforce learning and drive continuous improvement.

Required Skills & Qualifications

Educational Qualifications

- Graduate in any discipline.
- Preferred educational backgrounds include:
- B.Sc. Nursing / M.Sc. Nursing
- B. Pharm / M. Pharm
- Life Sciences

Experience

- 3+ years of overall skilled experience.
- Minimum 2+ years of training experience in:
- Medical Coding (Inpatient or Outpatient)
- Healthcare Operations
- Revenue Cycle Management (RCM)

Technical & Functional Expertise

- Strong understanding of the Revenue Cycle Management lifecycle and related terminology, including:
- ICD
- CPT
- HCPCS
- EOBs
- Medical Coding workflows
- Experience designing, delivering, and evaluating training programs.

Certifications

Preferred certifications include:

- Certified Professional Coder (CPC) from AAPC
- Certified Coding Specialist (CCS) from AHIMA

Behavioral & Technical Skills

- Strong presentation and facilitation skills.
- Ability to assess training effectiveness and continuously improve learning programs.
- Proficiency in Microsoft Office applications and Learning Management Systems (LMS).
- Excellent communication and interpersonal skills.
- Strong stakeholder management and coaching capabilities.

📌 Trainer - Medical Coding (Secunderabad)
🏢 ensemble global
📍 Secunderabad