15 Aug
|
White Horse Manpower Consultancy P
|
Bengaluru
15 Aug
White Horse Manpower Consultancy P
Bengaluru
International Customer Care Executive International BPO Call Center Job Location Bangalore Hyderabad Chennai Pune Based on Client Requirement Experience Freshers are welcome 05 Years of experience in International Voice Process Customer Support Qualification PUC Diploma Any Graduate Excellent English communication skills are mandatory Salary 2 5 LPA 6 5 LPA Based on experience and interview performance Notice Period Immediate Joiners to 30 Days Preferred Job Responsibilities Handle inbound and outbound customer calls emails and chats Resolve customer queries professionally and within defined service levels Provide accurate information about products services and accountrelated issues Maintain high customer satisfaction and quality standards Document customer interactions accurately in CRM tools Escalate unresolved issues to the appropriate teams Meet productivity quality and customer satisfaction KPIs Adhere to company policies and compliance guidelines Deliver excellent customer service while maintaining professionalism Required Skills Excellent verbal and written English communication Strong customer service orientation Active listening and problemsolving skills Good interpersonal and relationshipbuilding skills Basic computer knowledge and typing skills Ability to work in rotational shifts including night shifts Ability to work in a fastpaced environment Positive attitude and willingness to learn Preferred Skills International Voice Process experience Experience in Customer Support Technical Support Sales Support or Chat Support Familiarity with CRM tools such as Salesforce Zendesk Freshdesk or ServiceNow is an advantage Perks Benefits Attractive salary and performance incentives Cab facility as per company policy Health insurance Growth opportunities opportunities Paid training Employee engagement programs International work environment Interested candidates can share their updated resume hidden mobile hidden mobile hidden mobile Interested candidates please send your updated resume to hidden email www WhiteHorseManpower in White Horse Manpower Consultancy Private Limited
📌 International Customer Care Executive International BPO Call Center (Bengaluru)
🏢 White Horse Manpower Consultancy P
📍 Bengaluru