Job Title: Store Manager

Location: DB Mall, Bhopal, Madhya Pradesh

Department: Retail / EBO

Industry: Consumer Durables / Small Domestic Appliances

Experience: 4–8 Years

Employment Type: Full-Time

Reporting To: Area / Regional Sales Manager

About the Role

:We are looking for an experienced and result-oriented Store Manager to manage our retail store at DB Mall, Bhopal

.The ideal candidate should have strong experience in the Consumer Durables / Consumer Electronics / Home Appliances / Retail industry and must have worked specifically as a Store Manager, handling the complete day-to-day operations, sales, team management, inventory and customer experience of a retail store

.The Store Manager will be responsible for driving store sales, achieving revenue targets, managing the store team, maintaining inventory accuracy and ensuring an excellent customer experience

.
Key Responsibilitie

s:1. Sales & Business Performan

- ceOwn and drive the overall sales performance of the stor
- e.Achieve monthly and annual sales targets as assigne
- d.Drive conversions, average transaction value and product mi
- x.Monitor daily sales performance and identify opportunities to improve busines
- s.Implement effective sales strategies to maximise store revenu
- e.Drive upselling and cross-selling of product

s.2. Store Operatio

- nsManage the complete day-to-day operations of the stor
- e.Ensure the store is opened and closed as per defined processe
- s.Maintain high standards of store hygiene, presentation and disciplin
- e.Ensure adherence to company SOPs, policies and retail processe
- s.Coordinate with HO / Area Sales Team for operational requirement

s.3. Team Manageme

- ntLead, manage and motivate the store sales tea
- m.Allocate daily responsibilities and monitor individual performanc




- e.Conduct regular performance reviews and provide coaching to team member
- s.Ensure the team has adequate product knowledge and selling skill
- s.Manage attendance, discipline and grooming standards of the store tea

m.4. Inventory Manageme

- ntEnsure accurate stock management and inventory contro
- l.Monitor stock availability, inward and outward movement and stock agein
- g.Conduct regular physical stock checks and ensure minimum stock discrepancie
- s.Coordinate with the concerned teams for replenishment and stock requirement
- s.Ensure proper handling and storage of product

s.5. Customer Experien

- ceEnsure a premium and consistent customer experience at the stor
- e.Handle customer queries, complaints and escalations effectivel
- y.Ensure customers receive accurate product information and suitable recommendation
- s.Build strong customer relationships and encourage repeat purchase

s.6. Visual Merchandising & Store Presentati

- onEnsure products are displayed as per company guideline
- s.Maintain attractive product displays and proper product visibilit
- y.Ensure pricing, promotional communication and POS materials are correctly displaye
- d.Coordinate with the VM / Marketing team for campaigns and store activation

s.7. MIS & Reporti

- ngMaintain and share daily/weekly/monthly sales report
- s.Track store KPIs and provide insights on business performanc
- e.Monitor sales, inventory, conversion and other relevant retail metric




- s.Ensure timely submission of all store-related reports and documentatio

n.
Key Performance Indicators (KP

- Is)Achievement of monthly/annual store sales targ
- etsStore revenue gro
- wthConversion r
- ateAverage Transaction Value (A
- TV)Product mix and upselling/cross-sell
- ingInventory accuracy and stock availabil
- ityCustomer satisfact
- ionTeam productivity and performa
- nceStore compliance and operational excelle

nce
Candidate Prof

ile:Mandatory Requireme

- nts:4–8 years of overall experience in Consumer Durables / Consumer Electronics / Home Appliances / Ret
- ail.Must have worked specifically as a Store Manager / Store-in-Charge for a retail out
- let.Strong experience in independently managing store sales and operati
- ons.Experience in managing a team of retail sales st
- aff.Strong understanding of retail sales, inventory and store operati
- ons.Proven track record of achieving store-level sales targ
- ets.Excellent customer handling and communication ski
- lls.Robust leadership, ownership and problem-solving abilit

ies.
Preferred Industry Backgr

- ound:Consumer Dur
- ablesHome Appli
- ancesConsumer Electr
- onicsSmall Domestic Appli
- ancesMobile / IT R
- etailPremium R

etail
Important: Candidates whose experience is primarily Field Sales / Territory Sales / Area Sales / ASM / Sales Executive and who have not independently managed a retail store should not be consi

dered.Educ

ation:Graduate in any discipline pref

erred.Key Compet

- enciesStore & Retail Oper
- ationsSales & Target Achie
- vementTeam Mana
- gementCustomer Relationship Mana
- gementInventory Mana
- gementProduct Kno
- wledgeVisual Merchan
- disingMIS & Rep
- ortingLeadership & Own
- ershipCommunication & Negotiation

Skills

📌 Store Manager (Bhopal)
🏢 Wonderchef Home Appliances
📍 Bhopal