We are looking for a Contact Center Solution Architect with solid experience in Contact Center technologies, Omnichannel solutions, Cloud/SaaS and solution architecture.
- Design and support Contact Center solutions and platforms.
- Translate business requirements into technical architecture and specifications.
- Work with vendors, Product Owners, Development and QA teams.
- Review technical designs and ensure architecture standards are followed.
- Support Cloud infrastructure and network optimization.
Qualification: BE / B.Tech / B.Sc.Bca /msc/mca . with relevant experience in Contact Center / Architecture roles.
📌 Contact Center Manager (Pune)
🏢 NMS Consultant
📍 Pune
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