Job Description: Telesales Executive Shift timings: 3:30 AM – 1 PM IST About the Role We are looking for a proactive and results-driven Telesales Executive to strengthen our sales prospecting function and increase the overall volume of qualified opportunities entering the sales pipeline. The primary objective of this role is to expand our prospecting capacity by working targeted prospect lists, following up with inbound advertising leads, re-engaging dormant opportunities, and consistently generating qualified sales appointments. Key Responsibilities 1. Targeted Outbound Prospecting Work on targeted prospect lists provided by the sales/management team. Conduct consistent outbound calls to identify potential prospects. Introduce the company, understand prospect requirements, and identify potential sales opportunities. Follow structured calling and prospecting processes to maximize contact and conversion rates. Maintain consistent daily outreach activity. 2. Lead Follow-Up & Qualification Follow up promptly with leads generated through Meta advertising campaigns. Engage with prospects to understand their needs, requirements, and level of interest. Qualify leads based on agreed sales criteria. Identify high-potential prospects and move them to the next stage of the sales process. Maintain accurate and up-to-date lead information and call outcomes. 3. Appointment Setting Schedule qualified meetings and appointments for the sales team. Ensure meetings are booked with prospects who meet the agreed qualification criteria. Provide relevant prospect information and context to the sales team before scheduled meetings. Follow up with prospects to improve appointment attendance and reduce no-shows. 4. Dormant & Older Lead Re-Engagement Work through older, inactive, and dormant leads. Reconnect with previous prospects and identify changes in their requirements or buying intent. Re-engage prospects who were previously interested but did not progress.
Create new opportunities from existing lead databases. 5. Pipeline Generation Contribute directly to increasing the number of qualified opportunities entering the sales pipeline. Maintain a consistent flow of qualified prospects and booked meetings. Work closely with the sales team to understand lead quality and continuously improve qualification. Identify trends, objections, and common prospect feedback and share insights with the sales team. Key Performance Indicators (KPIs) Performance will primarily be measured through: Daily/weekly outbound call volume Number of prospects contacted Lead response and follow-up rate Number of leads qualified Number of qualified meetings booked Appointment show-up rate Opportunities generated Conversion from lead to qualified chance Re-engagement of dormant/older leads Overall contribution to pipeline growth Required Skills & Experience 1–3 years of experience in Telesales, Inside Sales, Lead Generation, SDR, BDR, or Telemarketing. Strong verbal communication and interpersonal skills. Confident and comfortable making a high volume of outbound calls. Ability to engage prospects, ask relevant questions, and identify sales opportunities. Strong follow-up and objection-handling skills. Results-oriented approach with a strong focus on achieving targets. Good organization and ability to manage multiple leads and follow-ups. Comfortable working with CRM systems and lead management tools. Ability to work independently while collaborating effectively with the wider sales team. Ideal Candidate The ideal candidate is someone who is: Confident on the phone and comfortable initiating conversations with new prospects. Persistent but professional when following up with leads. Target-driven and motivated by measurable results. Proactive in identifying and creating new opportunities. Organized in managing lead lists and follow-ups. Customer-focused and able to understand prospect needs. Comfortable working in a fast-paced, performance-driven sales environment.