Operations Head β€” Logistics Job Description

Level: Senior

Location: Howrah Warehouse

Reporting To: Managing Partner / Leadership

Experience: 3–5 years in logistics / supply chain; MedTech experience shall be preferred

Education: B.E. / B.Sc. in Engineering or Supply Chain; MBA in Operations preferred

Role Overview

Notice Period - 15 Days Max

Owns end-to-end logistics operations for VMD across East India β€” from OEM inbound shipments to last-mile equipment delivery. Works closely with Sales, Service, and Finance to ensure on-time fulfilment, lean inventory, and full compliance with ISO 13485 and ISO 9001 standards.

Key Responsibilities

- Coordinate with OEM principals for timely delivery of equipment, spare parts, and consumables
- Manage import documentation, customs clearance, and freight for international shipments
- Track purchase orders and proactively flag supply delays to sales and leadership
- Oversee the central warehouse and regional stocking points across WB, OD, BH, JH, and NE – India.
- Maintain real-time inventory in SAP/ERP and conduct periodic stock audits and reconciliations
- Enforce safety stock norms, reorder levels, and ISO 13485-compliant storage and handling
- Plan and execute dispatches for tenders, hospitals, and projects,



aligned with Service for installations
- Manage partners, transporters, and freight; ensure safe handling of high-value capital equipment
- Ensure dispatch documentation accuracy β€” challans, invoices, e-way bills, and PODs
- Define logistics SOPs and monitor KPIs β€” on-time delivery, re fill rate, inventory accuracy, and freight cost
- Lead the warehouse and logistics team and manage vendor contracts and cost-reduction initiatives
- Ensuring GRNs and supporting documents within defined timelines.
- Ensuring track and monitoring outstation courier deliveries to ensure timely receipt and proof of delivery

Skills & Competencies

- End-to-end supply chain expertise β€” procurement, warehousing, and distribution
- Experience with medical devices or regulated capital equipment logistics
- Proficiency in SAP / ERP and inventory management systems
- Knowledge of import/export, customs, and freight management
- Familiarity with ISO 13485 and ISO 9001 for logistics and warehousing
- Solid vendor negotiation and multi-location team management skills
- Data-driven with strong KPI tracking and reporting ability

About VMD: vikasmedical.com

📌 Operations Head Logistics (Howrah)
🏢 Vikas Medical Devices
📍 Howrah