Key Responsibilities
- Policy Administration: Manage the end-to-end lifecycle of insurance policies, including intake, verification, data entry, modifications, and timely policy issuance.
- Claims Support: Coordinate with claims handlers and legal teams, directing information for claimants and assisting in workflow tracking to ensure rapid resolution.
- Regulatory Compliance: Maintain rigorous adherence to local and international insurance regulations, company frameworks, and internal data auditing protocols.
- Process Improvement: Identify workflow bottlenecks, leverage automation/data analytics, and propose upgrades to existing operating procedures to lower costs and boost productivity.
- Data Management & Reporting: Organize, update, and manage vast databases to compile regular performance metrics and operational reports for executive stakeholders