A Receptionist and Billing Executive for a sports and musical showroom serves as the face of the business. This role ensures smooth front-desk operations while accurately processing customer transactions and maintaining inventory records. It requires strong multitasking and customer service abilities.
Core Responsibilities
Front Desk & Reception:
- Welcome visitors, assess their needs, and direct them to the appropriate sales or service staff.
- Answer, screen, and route incoming phone calls, and manage showroom email inquiries.
- Maintain a tidy and welcoming showroom setting that reflects a professional brand image.
- Handle general administrative tasks, including managing office supplies, courier logs, and appointment scheduling.
Billing & Cashier Duties:
- Process point-of-sale (POS) transactions for sports equipment and musical instruments.
- Generate accurate retail invoices and process payments via cash, credit/debit cards, and digital wallets.
- Maintain daily sales reports and balance the cash register at the end of every shift.
- Manage customer data entry, process returns or exchanges, and issue receipts.