14 Aug
|
Acumera is now Scale Computing!
|
Bengaluru
14 Aug
Acumera is now Scale Computing!
Bengaluru
Apply
Description
Who We Are
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver creative, secure, and scalable technology that powers critical operations worldwide.
Job Overview
Our Business Systems Team is looking to hire a general Salesforce Administrator in Bengaluru, India. The Administrator will support internal and external users on the Salesforce platform and other integrated systems. We believe best-ever experiences start from the inside out - so this means we’re looking for an approachable, friendly team player.
Work Schedule:
US Shift. Candidates must be willing to work during US business hours.
Responsibilities
Manage incoming ticket requests from global internal users
Provide real-time support for issues relating to Salesforce and other integrated systems
Assist with break/fix requests
Assist in system testing to ensure enhancements work properly
Handle ad hoc report & dashboard requests
Contribute to adoption by improving the user experience through standardization,
documentation, training, and ongoing usability improvement initiatives
Collaborate with internal teams to understand their needs and develop Salesforce solutions for them
Use tools such as DataLoader, Workbench, & Excel for data scrubbing, manipulation, and inserting recent records
Maintain and customize objects, record types, page layouts, fields, flows, approval processes, profiles, roles, security settings, sharing, validation rules, and alerts
Leverage declarative tools to enhance system configurations while adhering to best practices
Requirements
2+ years of Salesforce experience + Salesforce Certified Platform Administrator certification, required
Bachelor's degree or equivalent work experience
Understands the Salesforce database structure & best practices
Takes initiative and delivers results with minimal supervision
Robust business acumen, technical aptitude, analytical sk
📌 Salesforce Administrator Bengaluru
🏢 Acumera is now Scale Computing!
📍 Bengaluru