Full Stack Lead
Level: Lead / Senior Lead
Immediate joiners Prefered

Role Overview

Worktual is an AI-native customer engagement platform comprising CRM, Campaign Management, AI Native Contact Center, Lola Chatbot & Voice Bot, CDP, CVM, Web Tracking, Social Media Automation, and Ticketing.

As a Full Stack Lead, you will be a hands-on technical leader responsible for designing, developing, and delivering high-quality, scalable enterprise software across frontend, backend, databases, real-time communication systems, messaging infrastructure, and AI integrations. You will lead a team of engineers while actively coding, conducting reviews, and driving technical excellence.

Key Responsibilities

Technical Delivery & Development
Lead end-to-end development of Frontend Applications, Backend Services, APIs, Business Logic, Databases, and AI-enabled features.
Design and implement robust communication channels and messaging systems including Redis (caching, Pub/Sub, real-time messaging), Kafka (event streaming, high-throughput processing), REST & GraphQL APIs, WebSockets,



and other asynchronous messaging patterns.
Architect and build Multi-Tenant solutions with Row-Level Security (RLS), RBAC, MFA, Encryption, and Audit Logging.
Develop real-time systems including Web Tracking, Chat, Voice, Campaign Engines, and Social Media Automation using appropriate communication technologies.

Integrations & Ecosystem
Build and maintain integration connectors with CRM, CDP, ERP, Payment Systems, Social Platforms, Communication Platforms, and External AI Services using reliable messaging and API patterns.

AI Integration
Implement LLM integrations, RAG pipelines, Conversational AI, Agentic Workflows, Lead Scoring, and AI Content Generation.

Quality & Engineering Practices
Enforce high coding standards through code reviews, documentation, and design reviews.
Drive CI/CD pipelines, automated testing, monitoring, logging, and observability.
Promote responsible use of AI-

📌 Fullstack Lead Chennai
🏢 Worktual Innovations
📍 Chennai