Front Office Executive – Student Admissions & Help Desk

Location: Egmore, Chennai, Tamil Nadu
Salary: ₹15,000 – ₹22,000 per month (Based on Experience)
Experience: Fresher or Experienced
Qualification: +2 / Diploma / Any Degree
Age: Up to 35 Years
Job Type: Full time
Immediate Joining Preferred

About the Role

We are looking for a Front Office Executive to be the first point of contact for parents, students and visitors at MADRAS MECHANICAL INSTITUTE (MMI). The role involves front-office management, student admission support, enquiry handling, WhatsApp follow-up and day-to-day coordination.

Key Responsibilities
Welcome and assist parents, students and visitors.
Handle walk-in enquiries and provide basic information about courses, fees and admission procedures.
Attend incoming calls and handle enquiries professionally.
Respond to student and parent enquiries through WhatsApp.
Share course details and brochures with interested candidates.
Follow up with enquiries and interested students.
Allocate and coordinate leads with Telecallers through NeoDove CRM.




Maintain visitor, enquiry and student records.
Support the admission registration process and collect required documents.
Provide basic student help-desk support regarding classes, timings, certificates and general queries.
Coordinate with trainers and other departments for student-related requirements.
Support basic fee receipt and billing-related activities.
Prepare basic daily reports and maintain office records.

Requirements
+2 / Diploma / Any Degree
Freshers and experienced candidates can apply.
Basic computer knowledge is mandatory.
Working knowledge of MS Word, MS Excel, Email and WhatsApp Web.
Positive Tamil communication skills and basic English communication.
Valuable interpersonal and customer-handling skills.
Professional, punctual, responsible and willing to learn.
Previous experience in front office, reception, education, customer service or admissions will be an a

📌 Front Office Executive – Student Admissions Egmore
🏢 THE MADRAS MECHANICAL INSTITUTE
📍 Egmore