Role & responsibilities
Handle installation, commissioning, servicing, troubleshooting, and breakdown maintenance of heating/thermal equipment.
Conduct regular customer visits and ensure timely resolution of service issues.
Identify aftermarket sales prospects for spares, AMC, service contracts, and upgrades.
Coordinate with sales, technical, and service teams for smooth execution.
Prepare service reports, quotations, and customer documentation.
Maintain robust customer relationships and satisfaction.
Support revenue generation through aftermarket services and spare parts.
Preferred candidate profile
Looking for a candidate having
512 years of experience in aftermarket service, field service, or technical support within industrial heating/thermal products.
Hands-on experience in:
Oil & Gas Burners
Boilers
Heat Exchangers
Heating Systems / Thermal Equipment