Job Summary

We are looking for a responsible and energetic Cafe Supervisor to support the Cafe Manager in the day-to-day operations of our café. The ideal candidate should have positive knowledge of coffee, beverages, café service, and basic food operations, along with robust customer-handling and team-supervision skills.

The Cafe Supervisor will be responsible for ensuring smooth floor operations, maintaining service standards, supervising staff, and delivering an excellent customer experience.

Key Responsibilities
Assist the Cafe Manager in managing daily café operations.
Supervise and coordinate café staff during shifts.
Ensure smooth opening and closing of the café as per SOPs.
Monitor customer service and ensure a high-quality guest experience.
Have positive working knowledge of coffee, espresso-based beverages, brewing methods, and coffee equipment.
Ensure beverages and food are prepared and served according to company standards.
Monitor service quality, presentation, hygiene, and cleanliness.
Support the Barista team during busy hours whenever required.




Train and guide staff on service standards, coffee knowledge, and SOPs.
Handle customer queries, complaints, and service issues professionally.
Monitor inventory of coffee, beverages, food items, and other operating supplies.
Coordinate with the kitchen and barista team to ensure timely service.
Assist with daily stock checking, wastage control, and basic operational records.
Ensure proper cash counter and billing procedures are followed.
Maintain discipline, grooming, and hygiene standards among the team.
Report operational issues, staff concerns, and customer feedback to the Cafe Manager.
Ensure compliance with food safety, hygiene, and company policies.
Take responsibility for the café in the absence of the Cafe Manager.

Required Skills & Qualifications
Minimum 2–3 years of experience in café, restaurant, QSR, or hospitality operations.
Prior experience as a Cafe Supervis

📌 Cafe Supervisor Panchkula (India)
🏢 okiru coffee operative
📍 India