We are looking for a detailed, quick-paced Office Operations & E-commerce Fulfillment Executive to manage day-to-day warehouse and order fulfillment operations. You will be responsible for the entire post-purchase lifecycle—from order packing and inventory checks to courier coordination and RTO (Return to Origin) reduction.

If you are organized, proactive with logistics follow-ups, and thrive in a fast-growing e-commerce setting, this role is for you.

Key Responsibilities1. Order Fulfillment & Packing
Pick, check, and pack daily e-commerce orders accurately and efficiently according to brand packaging standards.
Print shipping labels, invoices, and manifests for courier handovers.
Perform quality checks (QC) on products prior to dispatch to minimize returns due to defects or incorrect items.
Logistics & Courier Coordination
Hand over packed shipments daily to various courier partners (e.g., Shiprocket, Delhivery, Bluedart, Expressbees, etc.).
Monitor dispatched shipments daily and track delayed, stuck, or in-transit packages.




Actively follow up with courier account managers and support teams to resolve NDR (Non-Delivery Report) issues and push for successful re-attempts.
RTO & Non-Delivery Management
Manage daily NDR workflows by contacting customers directly via call/WhatsApp to verify address details and confirm delivery availability.
Analyze return trends and implement strategies to minimize overall RTO rates.
Receive, inspect, and restock RTO shipments back into active inventory in a timely manner.
Inventory & Office Operations
Maintain accurate stock levels on the warehouse floor and conduct weekly physical inventory audits.
Notify the management team about low-stock SKUs, slow-moving items, or inventory discrepancies.
Keep packing materials (boxes, mailers, tape, thank-you cards) stocked and order supplies proactively.
Maintain a clean, organized, and protected packing station and workspace.

Requirements & Qualifications

📌 E Commerce Executive Sahibzada Ajit Singh Nagar
🏢 Dealbuzz Enterprises
📍 Sahibzada Ajit Singh Nagar