Hi Candidates,

we are hiring for leading MNC for US healthcare for kolkata Location :-

Desired Candidate :-
Profile Excellent verbal and written English communication skills.
Robust comprehension, analytical, and multitasking abilities.
Basic knowledge of business writing and email etiquette.
Customer service-oriented with polished soft skills.
Not pursuing any full time educational course.
Comfortable with Work From Office and Night Shifts.

Roles & Responsibilities:
Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
Resolve customer queries promptly with a customer-first approach.
Escalate complex issues to appropriate departments when needed.

📌 Us Healthcare Voice Process Kolkata
🏢 Hird Services
📍 Kolkata