Other good options are Digital Marketing Executive, Digital Marketing & Sales Executive, or Growth & Digital Marketing Executive. I would avoid putting “Calling,” “Telecalling,” or “Customer Support” in the title.
The key is to be transparent in the description that customer calls and follow-ups are part of the job, so candidates don't feel misled after joining.
Job description I would post
Digital Marketing & Lead Generation Executive
Company: FullStack Solutions
Location: Narayan Vihar, Jaipur
Job Type: Full time | Work from Office
FullStack Solutions is looking for an energetic Digital Marketing & Lead Generation Executive to join our growing software business.
This is a practical growth-focused role where you will work on digital marketing, lead generation, social media, customer communication, and follow-ups.
We are looking for someone who enjoys using social media, communicating with people, learning current marketing strategies, and helping grow online products.
Key Responsibilities
Manage and publish content on Instagram, Facebook,
LinkedIn and other social platforms
Create and schedule posts, Reels and other marketing content
Use AI tools such as ChatGPT for content ideas, captions and marketing activities
Research potential customers online
Generate leads through social media, Google, LinkedIn and other channels
Reach out to potential customers through WhatsApp, social media and email
Communicate with interested leads over phone when required
Follow up with people who have registered or shown interest
Explain software features and benefits to potential customers
Schedule product demonstrations
Maintain lead and follow-up records
Respond to social media messages and customer inquiries
Collect customer feedback, reviews and testimonials
Assist with recent digital marketing and growth campaigns
Who Can Apply
Freshers or candidates with 0–2 years of experience
Good Hindi communication skills
Basic written and spoken English