Roles and Responsibilities
Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
Handle customer complaints in a qualified manner, escalating issues when necessary to ensure timely resolution.
Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.
Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
Maintain accurate records of all interactions using ticketing tools.
📌 Customer Support Executive New Delhi
🏢 ABM Knowledgeware
📍 New Delhi
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