Customer Support Executive Gurugram (India)

Customer Support Executive Gurugram (India)

14 Aug
|
Bridgexcel Innovations
|
India

14 Aug

Bridgexcel Innovations

India

Company name - Rupeeredee

Job Tile: Customer support

Location - Gurugram

Roles & Responsibilities:
Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.

•⁠ ⁠Maintain accurate records of customer interactions, payment updates, and commitments.

•⁠ ⁠Ensure all recovery efforts adhere to company policies and legal guidelines.

•⁠ ⁠Address customer queries related to payments and escalate complex cases to the senior team when necessary.

•⁠ ⁠Collaborate with field collection agents and update them on unresponsive accounts.

•⁠ ⁠Identify high-priority accounts and take proactive steps to mitigate repayment risks.

•⁠ ⁠Handle interactions with professionalism and empathy to maintain a positive customer experience.

📌 Customer Support Executive Gurugram (India)
🏢 Bridgexcel Innovations
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support executive gurugram (india) / india