We are seeking a qualified, empathetic, and multilingual Customer Relationship Executive to manage our patient and customer communications. You will serve as the primary point of contact, ensuring a seamless and courteous experience for everyone interacting with our hospital.

Role & responsibilities
Call Management: Handle incoming and outgoing customer calls professionally.
Inquiry Resolution: Address customer inquiries and complaints promptly.
Information Delivery: Provide accurate details about hospital services and policies.
Patient Support: Guide patients through registration and appointment scheduling.
Data Logging: Maintain accurate records of all customer interactions.

Preferred candidate profile
Language Proficiency: Fluent in Hindi, English, and Telugu.
Work Environment: Must be available to work in office at the hospital.
Communication Skills: Strong verbal communication with an empathetic tone.
Problem Solving: Ability to handle stressful situations calmly.
Experience: Prior healthcare or call center experience is preferred.

📌 Customer Support Executive Hyderabad (India)
🏢 Krishna Institute of Medical Sciences
📍 India