Location: Financial District, Hyderabad

Work Mode: Full time, Work from Office (5 Days a Week)
Shift Timing: Aligned with the CEST (Central European Summer Time) Notice Period: Candidates who can join within 15 days

Job Description

We are seeking a skilled ServiceNow ITOM Developer/Consultant with 4+ years of hands-on experience in implementing and supporting ServiceNow IT Operations Management (ITOM) solutions. The ideal candidate should possess solid expertise in Discovery, Service Mapping, CMDB, Event Management, and Integrations, along with a solid understanding of IT infrastructure and cloud technologies.

Key Responsibilities
Design, develop, implement, and support ServiceNow ITOM solutions.
Configure and maintain ITOM modules, including:
Discovery
Service Mapping
Event Management
CMDB
Cloud Discovery
Install, configure, and troubleshoot MID Servers.
Develop and optimize Discovery schedules, credentials, and patterns.
Manage CMDB data quality, health, and governance using Identification and Reconciliation Engine (IRE).




Build and maintain Service Mapping for business-critical applications and services.
Configure Event Management rules, alert correlation, and integrations with monitoring tools.
Develop custom solutions using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer.
Create and support integrations with third-party applications using REST/SOAP APIs and Integration Hub.
Collaborate with infrastructure, application, and business teams to ensure successful ITOM implementations.
Participate in platform upgrades, deployments, and ongoing enhancements.
Troubleshoot and resolve ServiceNow platform and ITOM-related issues.

Required Skills
4+ years of ServiceNow development and administration experience.
Hands-on experience with:
ServiceNow Discovery
CMDB and CMDB Health
Service Mapping
Event Management
MID Server Administration
Solid knowledge of JavaScript, Glide APIs, and Ser

📌 Servicenow Developer Hyderabad
🏢 AIonOS
📍 Hyderabad