Engaged in the production of high-end porcelain slabs and tiles, Porceko® delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create robust and lasting relationships with our clients.
Key Responsibilities :
Respond to customer inquiries via phone, email, chat, or other communication channels.
Resolve customer concerns in a skilled and timely manner.
Provide accurate information about products and services.
Maintain records of customer interactions and follow-up activities.
Coordinate with internal departments to ensure prompt issue resolution.
Build strong relationships with customers by delivering quality service.
Ensure customer satisfaction while adhering to company policies and service standards.
Qualifications:
Bachelor's degree in any discipline (preferred).
Positive communication and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Strong problem-solving and organizational skills.
Ability to work effectively in a team environment.
What We Offer :
Competitive salary
Career growth opportunities
Supportive and collaborative work environment
Pay: ₹25,000.00 - ₹27,000.00 per month
Advantages:
Cell phone reimbursement
Leave encashment
Paid sick time
Work Location: In person
📌 Customer Care Executive Ahmedabad
🏢 Porceko India
📍 Ahmedabad
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