Responsibilities
Manage and maintain strong relationships with existing clients.
Handle regular client follow-ups and ensure timely responses.
Understand client requirements and coordinate with internal teams.
Track client interactions, follow-ups, and pending requests.
Maintain accurate client records and reports.
Use Excel to prepare and maintain regular reports.
Ensure a high level of client satisfaction and timely issue resolution.
Requirements
Minimum 2 years of experience in Client Relationship Management or a similar role.
Excellent English communication skills.
Good knowledge of MS Excel.
Strong follow-up and client-handling skills.
Positive coordination and interpersonal skills.
Robust organizational and time-management abilities.
Ability to manage multiple clients and follow-ups efficiently.