Job DescriptionWe are looking for a friendly, responsible, and customer-focused Support Executive to join our team. The candidate will be responsible for assisting customers/users, resolving their queries, providing accurate information, and ensuring a smooth customer experience.

The ideal candidate should have valuable communication skills, basic computer knowledge, a positive attitude, and the ability to handle customer queries patiently and professionally.
Key ResponsibilitiesHandle customer queries through phone calls, WhatsApp, chat, or other communication channels.
Understand customer requirements and provide suitable solutions.
Explain products, services, offers, and procedures clearly to customers.
Follow up with customers regarding their queries or requests.




Maintain proper records of customer interactions and follow-ups.
Coordinate with internal teams to resolve customer issues.
Respond to customer questions in a polite and skilled manner.
Assist users with basic technical or application-related queries.
Escalate complex issues to the concerned team when required.
Maintain positive relationships with customers and ensure customer satisfaction.
Provide regular updates to customers regarding their requests.
Complete assigned daily tasks and follow company procedures.

📌 Support Executive Bengaluru
🏢 Getthrive Digital Solutions Private
📍 Bengaluru