The Director of Learning & Development (L&D;) will lead the design, execution, and scaling of learning strategies focused on recruiter training, recruitment manager upskilling, and leadership capability development for a staffing and consulting organization.
This role owns the end-to-end L&D; operating model, including training budget planning, allocation, and ROI measurement, while building scalable, LMS-driven training programs and leveraging external leadership development partners.
Based in Hyderabad, this role is a key leadership position within the India GCC and will partner closely with recruitment, delivery, and HR leaders globally. The L&D; Director will manage a small, high-impact team responsible for training delivery and LMS content creation.
Key Responsibilities
Recruitment Training & Upskilling
Design and deliver structured programs for:
Recruiters (junior to senior)
Recruitment Managers and Team Leads
Build capability across sourcing excellence, recruitment operations, client engagement, and performance management
Partner with recruitment leadership to identify skill gaps and upskilling priorities
Recruitment Leadership Development
Create upskilling pathways for recruitment managers covering:
People leadership and coaching
Business acumen and delivery forecasting
Stakeholder and client communication
Leverage external training agencies to deliver leadership programs for India managers
Track learning outcomes and tie programs to performance metrics
Learning Design & LMS Enablement
Own LMS strategy, roadmap, and adoption
Build scalable, role-based LMS content including self-paced modules, assessments, and certifications
Oversee Content Creator / LMS Specialist to develop training modules for recruiter and manager learning
Training Delivery & Team Leadership
Manage a L&D; team of two direct reports:
1.
📌 Manager Learning & Development L&d Hyderabad (India)
🏢 BCforward
📍 India
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