Position: Receptionist cum Administrator
Location: Excellence Group of Institutions, Thrissur

Job Summary

We are looking for a professional, organized, and customer-focused Receptionist cum Administrator to manage the front office, handle student inquiries, coordinate administrative activities, and support the daily operations of the institution.

Key Responsibilities
Welcome and assist students, parents, and visitors professionally.
Handle incoming phone calls, emails, WhatsApp inquiries, and walk-in enquiries.
Provide complete information about courses, fees, admissions, and schedules.
Coordinate admission procedures and maintain student records.
Schedule appointments, meetings, and faculty sessions.
Maintain attendance records for students and staff.
Prepare reports, letters, certificates, and official documents.
Coordinate with academic, HR, and marketing departments.
Manage office supplies and ensure smooth day-to-day office operations.
Handle cash receipts, fee collection, and maintain payment records (if required).
Ensure the reception area is clean,



organized, and welcoming.
Support management with administrative tasks and event coordination.

Required Skills
Excellent communication skills in English and Malayalam.
Strong interpersonal and customer service skills.
Positive knowledge of MS Office (Word, Excel, PowerPoint).
Ability to manage multiple tasks efficiently.
Strong organizational and time-management skills.
Skilled appearance and positive attitude.
Basic knowledge of office administration and documentation.

Qualification
Bachelor's Degree (Preferred)
Diploma/Certification in Office Administration is an added advantage.

Experience
0–2 years of experience in Reception, Administration, Customer Service, or Front Office.
Freshers with excellent communication skills are welcome to apply.

Salary
₹8,000 – ₹15,000 per month (Based on experience and performance)

Benefits
Professional work setting
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📌 Receptionist/administrator Thrissur (India)
🏢 Excellence Group Of Companies
📍 India