14 Aug
|
My Happy Journey
|
Bengaluru
14 Aug
My Happy Journey
Bengaluru
We are looking for an enthusiastic and customer-focused Travel Consultant to join our team. The candidate will be responsible for understanding customer travel requirements, designing suitable travel packages, making hotel and transportation arrangements, providing quotations, and ensuring a smooth travel experience from booking to completion.
Key ResponsibilitiesUnderstand customer requirements, preferences, budget, and travel plans.
Prepare customized domestic and international tour packages.
Create detailed itineraries, quotations, and travel proposals.
Coordinate with hotels, resorts, transport providers, and other travel partners.
Negotiate and obtain competitive rates from hotels and vendors.
Handle hotel, vehicle, sightseeing, and activity bookings.
Follow up with leads through phone calls, WhatsApp, email, and other channels.
Convert enquiries into confirmed bookings.
Maintain regular communication with customers before and during their trip.
Handle booking modifications, cancellations, and customer queries.
Coordinate with operations teams to ensure smooth execution of tours.
Maintain accurate records of enquiries, bookings, payments, and customer details.
Achieve individual and team sales targets.
Develop repeat business and maintain positive relationships with customers.
Required SkillsGood communication and customer-handling skills.
Strong knowledge of travel destinations and tourism products.
Ability to create attractive and practical travel itineraries.
Good negotiation and sales skills.
Ability to work with travel portals, booking systems, Excel, email, and WhatsApp.
Valuable follow-up and lead-conversion skills.
Strong organizational and multitasking abilities.
Ability to work under pressure and meet deadlines.
Qualified and positive attitude.
Qualification & ExperienceAny graduate with a passion for travel and tourism.
Experience in the travel industry, tour operations, hotel sales, or travel sales is preferred.
Freshers with excellent communication and sales skills may also be considered.
Key Performance IndicatorsNumber of enquiries handled.
Lead-to-booking conversion rate.
Monthly sales and revenue targets.
Customer satisfaction and repeat bookings.
Gross margin/profitability of bookings.
Timely follow-up and quotation submission.
📌 Travel Agent / Consultant Bengaluru
🏢 My Happy Journey
📍 Bengaluru