About the Role

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D; Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

What Youll Do
Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
Partner with SRE, R&D;, and Proactive Support teams to close observability gaps,



including tenant identification workflows and admin portal integrations

Technologies we work with
Elastic Stack Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
Azure Kubernetes Service (AKS), Azure Container Apps, VMs
Azure Security Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
Infrastructure as Code Azure Bicep, Terraform, or Pulumi
CI/CD Azure DevOps, GitHub Actions
ITSM tooling ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)

What Youll Bring
5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
Robust understanding of Azure cloud services: AKS, Entra ID, Key

📌 Senior Platform Engineer Pune
🏢 Veeam Software
📍 Pune