JOB PURPOSE

Responsible for driving sales growth, revenue realization, and market share expansion through strategic management of B2B and institutional accounts. Develop long-term customer relationships, identify business prospects, ensure service excellence, and achieve sales objectives across assigned territories/accounts.

KEY RESPONSIBILITIES
Account Management
Manage and grow key B2B accounts including distributors, wholesalers, and other organized trade partners.
Build solid relationships with decision-makers, procurement teams, and business stakeholders.
Ensure high customer retention and account profitability.
Business Development
Identify and onboard recent B2B customers to expand business presence.
Develop sales plans to achieve monthly, quarterly, and annual targets.
Explore opportunities for product listing, range expansion, and market penetration.
Revenue & Sales Growth
Drive primary and secondary sales achievement.
Ensure target accomplishment in volume, value, and market share.




Monitor customer-wise sales performance and implement corrective actions.
Commercial & Contract Management
Lead commercial negotiations with key customers.
Finalize annual business plans, trade terms, commercial agreements, and promotional activities.
Monitor claim settlements, outstanding payments, and commercial compliance.
Customer Relationship Management
Address customer concerns and resolve issues within defined timelines.
Conduct regular business reviews with key accounts.
Maintain high levels of customer satisfaction and engagement.
Supply Chain & Operations Coordination
Coordinate with supply chain, logistics, finance, and customer service teams.
Ensure seamless order processing, stock availability, and timely deliveries.
Minimize stock-outs and improve service levels.
Market Intelligence
Track market trends, competitor activities, and customer requirements.
Share actionable market insights with inte

📌 Key Accounts Manager Delhi
🏢 RSPL Group
📍 Delhi