• Providing Support to the customer in resolving queries and concern.
• For Captive contact Centre of a premium bank.
• Handles customer inquiries, provides account information, and assists with various banking transactions over the phone.
• Cross selling/upselling/promoting the banking product is mandatory.
Stipend for Freshers - 18,000
Shift Time - 9:30 Am to 6:30 Pm
Week off - 2nd and 4th Saturday off along with Sunday
Required Skills :
Valuable communication skills (English/Regional language as applicable).
Basic computer proficiency.
Ability to handle customer queries over the phone.
Problem-solving attitude, and customer-centric approach.
Important Notes:
Graduation Degree/ Certificate is Mandatory (Hard Copy)
CIBIL Score must be 700 or above
Age limit is upto 35 Years only
Candidate must know any 1 or 2 languages Tamil, Telugu, Malyalam, Kannada, English, Hindi.
Sls and Requiruirets:
Excellent communication skills: Solid verbal communication and listening skills.
Customer service experience: Prior experience in customer service, preferably in the financial industry.
Ability to work in a quick-paced environment: Handle high-volume calls while maintaining quality and professionalism